Surviving the Canada Post Strike: A Guide for Retailers

Canada Post workers complaining.

Canada Post workers officially went on strike after negotiations with the Crown corporation failed to yield an agreement. With more than 55,000 postal workers represented by the Canadian Union of Postal Workers (CUPW) walking off the job, the strike has already begun to disrupt services nationwide. For retailers who depend on Canada Post to fulfill… Continue reading Surviving the Canada Post Strike: A Guide for Retailers

Understanding Amazon’s New Reimbursement Updates

Amazon states that they will proactively reimburse sellers for Fulfillment by Amazon (FBA) items that are lost in their fulfillment centers. This reimbursement will occur as soon as an item is reported lost, and sellers can track these reimbursements in the Reimbursements report on Seller Central.

Staying informed about the latest changes is crucial for maximizing your business’s success. Recently, Amazon announced a new proactive reimbursement program, which will automatically reimburse sellers for lost items in fulfillment centers. While this is a positive development, it’s essential to understand the nuances of this program and how it impacts your business.  Amazon’s New… Continue reading Understanding Amazon’s New Reimbursement Updates

Amazon Unveils Game-Changing Inventory Management Feature

Amazon has rolled out a game-changing feature for its sellers that promises to revolutionize the way they handle Fulfillment by Amazon (FBA) returns.

Amazon has rolled out a game-changing feature for its sellers that promises to revolutionize the way they handle Fulfillment by Amazon (FBA) returns. This new update allows sellers to exercise greater control over their return processes, offering the ability to select specific SKUs for FBA return evaluation. This enhancement is set to streamline inventory management,… Continue reading Amazon Unveils Game-Changing Inventory Management Feature

Seamless Reimbursements Through Amazon’s Selling Appstore

Seamless Reimbursements Through Amazon’s Selling Appstore

Maintaining the accuracy and efficiency of your Seller Central account should be a priority for all Amazon sellers. From managing lost or damaged inventory to addressing incorrect fees and handling removal orders, the complexity of maintaining a seamless operation can often be overwhelming. This is where the right auditing partner can make a significant difference.… Continue reading Seamless Reimbursements Through Amazon’s Selling Appstore

Celebrating Success: RefundPros Shines at the Best of Kelowna Awards 2024

Celebrating Success RefundPros Shines at the Best of Kelowna Awards 2024 with some of the members of the RefundPros family

At RefundPros, we believe in celebrating every milestone, and though we are privileged to serve clients across North America and in numerous other countries, we take great pride in local recognition too. On the evening of June 12th, our team experienced an event that will be etched in our memories for years to come. The… Continue reading Celebrating Success: RefundPros Shines at the Best of Kelowna Awards 2024

Canada Post CEO Advocates for Daily Delivery Service

Recently Canada Post CEO spoke on how they are considering 7 day delivery, including the weekends.

In a bold move reflecting the evolving demands of modern consumers, Canada Post’s CEO, Doug Ettinger, recently announced his vision for the future of the country’s primary postal service. Addressing Members of Parliament, Ettinger declared that not only does Canada Post have no plans to reduce its current delivery schedule, but he also envisions expanding… Continue reading Canada Post CEO Advocates for Daily Delivery Service

Maximizing Profits with Amazon’s Low-Inventory-Level Fee

Amazon introduced the low-inventory-level fee to encourage sellers to maintain healthy inventory levels, thereby ensuring that products are readily available and can be shipped quickly to customers.

As an FBA seller, keeping up with Amazon’s policy updates is crucial for maintaining your business’s efficiency and profitability. Recently, Amazon announced significant changes to their low-inventory-level fee structure, which went into effect on April 1, 2024. This update is designed to improve inventory health and ensure that products are sufficiently stocked across the fulfillment… Continue reading Maximizing Profits with Amazon’s Low-Inventory-Level Fee

RefundPros Nominated in 3 Categories for Best of Kelowna Awards 2024!

While we're honored to receive this local recognition, it's also a testament to our commitment to excellence in the auditing partner industry across North America. We take great pride in serving our clients with the highest standards, and this nomination reaffirms our dedication to our craft.

Greetings, RefundPros community! We’re thrilled to share some exciting news: RefundPros has received nominations in three categories for the Best of Kelowna Awards 2024! It’s a moment of immense pride for us, being a Kelowna-based business and recognized locally for our contributions. While we’re honored to receive this local recognition, it’s also a testament to… Continue reading RefundPros Nominated in 3 Categories for Best of Kelowna Awards 2024!

Fuel Surcharges and What it Means for Retailers

Retailers should be aware on the latest updates from UPS and other carriers regarding fuel surcharges.

In the ever-evolving landscape of e-commerce, one thing remains constant: the bottom line matters. Recently, UPS announced an increased fuel surcharge for deliveries, sending ripples through the industry. With FedEx likely to follow suit, retailers are bracing for impact. But what does this mean for businesses, and how can they navigate these turbulent waters? UPS… Continue reading Fuel Surcharges and What it Means for Retailers

A Canada Post worker delivering.

Canada Post CEO Advocates for Daily Delivery Service

In a bold move reflecting the evolving demands of modern consumers, Canada Post’s CEO, Doug Ettinger, recently announced his vision for the future of the country’s primary postal service. Addressing Members of Parliament, Ettinger declared that not only does Canada Post have no plans to reduce its current delivery schedule, but he also envisions expanding… Continue reading Canada Post CEO Advocates for Daily Delivery Service

Fuel Surcharges and What it Means for Retailers

Fuel Surcharges and What it Means for Retailers

In the ever-evolving landscape of e-commerce, one thing remains constant: the bottom line matters. Recently, UPS announced an increased fuel surcharge for deliveries, sending ripples through the industry. With FedEx likely to follow suit, retailers are bracing for impact. But what does this mean for businesses, and how can they navigate these turbulent waters? UPS… Continue reading Fuel Surcharges and What it Means for Retailers

The Hidden Cost of FedEx GSR Waivers

The Hidden Cost of FedEx GSR Waivers

Businesses are constantly seeking ways to optimize their operations while minimizing costs. For many, FedEx’s Guaranteed Service Refund (GSR) waiver program presents an enticing opportunity to cut expenses and streamline shipping processes. However, while the allure of discounted rates may be tempting, businesses must carefully consider the long-term implications of forfeiting their right to refunds… Continue reading The Hidden Cost of FedEx GSR Waivers

Advice for retailers with the upcoming Spring Break

Spring Break Shipping Surge

As spring break approaches, the anticipation for vacations rises, accompanied by a surge in shipping activities. Behind the scenes, shipping carriers gear up to handle the influx of packages, ensuring timely deliveries amidst the seasonal frenzy. However, amidst the hustle and bustle, challenges arise, and interesting facts about carriers and their on-time delivery performance during… Continue reading Spring Break Shipping Surge

Ensuring Smooth Transactions with Canada Post

Ensuring Smooth Transactions with Canada Post

Many retailers rely on trusted partners like Canada Post to deliver their products swiftly and securely to customers across the country. However, life happens, leaving retailers scratching their heads. This is why plenty of retailers have decided to partner with auditing partners so that they don’t miss any refund opportunities and ensure they’re getting all… Continue reading Ensuring Smooth Transactions with Canada Post

FedEx Empowers Small Businesses with Grants Program

FedEx Empowers Small Businesses with Grants Program

FedEx, renowned for its commitment to empowering small businesses, has consistently championed initiatives that foster entrepreneurship. Through their grants program, they have provided invaluable support to countless startups and established enterprises, helping them navigate the challenges of the business world and realize their potential. This year, the 2024 FedEx Small Business Grants Program offers significant… Continue reading FedEx Empowers Small Businesses with Grants Program