Fuel Surcharges and What it Means for Retailers

Retailers should be aware on the latest updates from UPS and other carriers regarding fuel surcharges.

In the ever-evolving landscape of e-commerce, one thing remains constant: the bottom line matters. Recently, UPS announced an increased fuel surcharge for deliveries, sending ripples through the industry. With FedEx likely to follow suit, retailers are bracing for impact. But what does this mean for businesses, and how can they navigate these turbulent waters? UPS… Continue reading Fuel Surcharges and What it Means for Retailers

The Hidden Cost of FedEx GSR Waivers

Beware of the waivers with carriers, especially FedEx, as this could be an initial benefit but work against retailers

Businesses are constantly seeking ways to optimize their operations while minimizing costs. For many, FedEx’s Guaranteed Service Refund (GSR) waiver program presents an enticing opportunity to cut expenses and streamline shipping processes. However, while the allure of discounted rates may be tempting, businesses must carefully consider the long-term implications of forfeiting their right to refunds… Continue reading The Hidden Cost of FedEx GSR Waivers

Spring Break Shipping Surge

Things to consider when shipping during Spring Break for retailers using shipping carriers.

As spring break approaches, the anticipation for vacations rises, accompanied by a surge in shipping activities. Behind the scenes, shipping carriers gear up to handle the influx of packages, ensuring timely deliveries amidst the seasonal frenzy. However, amidst the hustle and bustle, challenges arise, and interesting facts about carriers and their on-time delivery performance during… Continue reading Spring Break Shipping Surge

Ensuring Smooth Transactions with Canada Post

Make sure that your refunds are being credited to where you want, either your credit card or your account.

Many retailers rely on trusted partners like Canada Post to deliver their products swiftly and securely to customers across the country. However, life happens, leaving retailers scratching their heads. This is why plenty of retailers have decided to partner with auditing partners so that they don’t miss any refund opportunities and ensure they’re getting all… Continue reading Ensuring Smooth Transactions with Canada Post

FedEx Empowers Small Businesses with Grants Program

FedEx Empowers Small Businesses with Grants Program

FedEx, renowned for its commitment to empowering small businesses, has consistently championed initiatives that foster entrepreneurship. Through their grants program, they have provided invaluable support to countless startups and established enterprises, helping them navigate the challenges of the business world and realize their potential. This year, the 2024 FedEx Small Business Grants Program offers significant… Continue reading FedEx Empowers Small Businesses with Grants Program

Sendle’s Game-Changing Expansion

Sendle announces 500 new parcel drop-off locations.

In today’s competitive e-commerce landscape, businesses are constantly seeking efficient and reliable shipping solutions to meet customer demands. Traditional postal networks often struggle to keep pace with the growing demands of online retail, leading to delays and frustrations for both businesses and consumers. However, with the recent announcement of its national expansion in Canada, Sendle… Continue reading Sendle’s Game-Changing Expansion

Reinstatement of Service Guarantees Sparks Optimism

Fedex restores another cashback guarantee.

In a welcome move for businesses and consumers alike, FedEx has recently announced the restoration of service guarantees on their 2nd-Day Air Morning service. This decision comes as a breath of fresh air not only for shippers and recipients who rely on the timely and efficient delivery of packages, but also on auditing partners and… Continue reading Reinstatement of Service Guarantees Sparks Optimism

FDX: A Game-Changing E-commerce Platform to Challenge Amazon’s Dominance?

Could FDX, the new marketplace by FedEx compete with Amazon?

In the ever-evolving landscape of e-commerce, FedEx has taken a bold step forward with the launch of their new platform, FDX. This groundbreaking initiative planned to launch in Fall 2024 is poised to disrupt the status quo and position FedEx as a formidable competitor to the reigning giant, Amazon. How does FedEx plan to compete… Continue reading FDX: A Game-Changing E-commerce Platform to Challenge Amazon’s Dominance?

Evaluating Success: A Guide to Measure Delivery Performance Post-Holiday Season

The holiday season is a whirlwind for retailers, marked by increased sales, heightened customer expectations, and the crucial role of carriers in delivering packages on time. As the festive chaos settles, it’s time for sellers to assess their carrier’s delivery performance. Analyzing this data is essential for identifying strengths, addressing weaknesses, and optimizing future partnerships.… Continue reading Evaluating Success: A Guide to Measure Delivery Performance Post-Holiday Season

Holiday Shipping Countdown!

Sending gifts and cards during Christmas in Canada

The holiday season is in full swing, and at RefundPros, we understand the excitement of spreading joy through thoughtful gifts and packages. As we gear up for the festivities, it’s crucial to stay ahead of the clock and time is running out for those shipping with Canada Post. Sending gifts within Canada? Keep a close… Continue reading Holiday Shipping Countdown!

RefundPros has received nominations in three categories for the Best of Kelowna Awards 2024! It's a moment of immense pride for us, being a Kelowna-based business and recognized locally for our contributions.

RefundPros Nominated in 3 Categories for Best of Kelowna Awards 2024!

Greetings, RefundPros community! We’re thrilled to share some exciting news: RefundPros has received nominations in three categories for the Best of Kelowna Awards 2024! It’s a moment of immense pride for us, being a Kelowna-based business and recognized locally for our contributions. While we’re honored to receive this local recognition, it’s also a testament to… Continue reading RefundPros Nominated in 3 Categories for Best of Kelowna Awards 2024!

Ensuring Smooth Transactions with Canada Post

Ensuring Smooth Transactions with Canada Post

Many retailers rely on trusted partners like Canada Post to deliver their products swiftly and securely to customers across the country. However, life happens, leaving retailers scratching their heads. This is why plenty of retailers have decided to partner with auditing partners so that they don’t miss any refund opportunities and ensure they’re getting all… Continue reading Ensuring Smooth Transactions with Canada Post

Sendle is trying to get Canada Post off the game.

Sendle’s Game-Changing Expansion

In today’s competitive e-commerce landscape, businesses are constantly seeking efficient and reliable shipping solutions to meet customer demands. Traditional postal networks often struggle to keep pace with the growing demands of online retail, leading to delays and frustrations for both businesses and consumers. However, with the recent announcement of its national expansion in Canada, Sendle… Continue reading Sendle’s Game-Changing Expansion

Canada Post Holiday Shipping Deadlines

Holiday Shipping Countdown!

The holiday season is in full swing, and at RefundPros, we understand the excitement of spreading joy through thoughtful gifts and packages. As we gear up for the festivities, it’s crucial to stay ahead of the clock and time is running out for those shipping with Canada Post. Sending gifts within Canada? Keep a close… Continue reading Holiday Shipping Countdown!

Don’t forget to read the small print!

If you’re a retailer and have been shipping or consider shipping through Canada Post, this article is for you.  Sellers might feel attracted to Canada Post, as they are Canada’s no. 1 parcel delivery company, with competitive prices and reliable service. Yet, despite the company having over 6,000 post offices in the country, late shipping… Continue reading Don’t forget to read the small print!

E-commerce in the AI Era

In an era of technological advancements, Artificial Intelligence (AI) has emerged as a game-changer, reshaping industries worldwide. There are constantly new trends around, and we are getting used to seeing improvements and changes in our day-to-day activities with the enhancement of AI. Though most popular in content creation and social media, many industries are being… Continue reading E-commerce in the AI Era