Don’t forget to read the small print!

If you’re a retailer and have been shipping or consider shipping through Canada Post, this article is for you.  Sellers might feel attracted to Canada Post, as they are Canada’s no. 1 parcel delivery company, with competitive prices and reliable service. Yet, despite the company having over 6,000 post offices in the country, late shipping… Continue reading Don’t forget to read the small print!

E-commerce in the AI Era

In an era of technological advancements, Artificial Intelligence (AI) has emerged as a game-changer, reshaping industries worldwide. There are constantly new trends around, and we are getting used to seeing improvements and changes in our day-to-day activities with the enhancement of AI. Though most popular in content creation and social media, many industries are being… Continue reading E-commerce in the AI Era

Expanding Retail Horizons: Dropshipping as a Strategic Option for FBA Retailers

What is dropshipping? Dropshipping is a business model in which retailers sell products to customers without having to keep inventory in stock. Instead of purchasing and storing products themselves, dropshipping retailers partner with suppliers or wholesalers who fulfill the orders by shipping the products directly to the customers. In this arrangement, the retailer acts as… Continue reading Expanding Retail Horizons: Dropshipping as a Strategic Option for FBA Retailers

Guess who is the rogue seller

As more businesses become FBA sellers, the number of rogue sellers also increases. These individuals or groups use deceptive tactics to sell products as unauthorized third party merchants, or counterfeit products. They are not only harming customers who lose their money, but also devastating brand value from legit retailers who have to invest time and… Continue reading Guess who is the rogue seller

The Troubling Reality of Late Deliveries

In recent years, the popularity of e-commerce has surged dramatically, revolutionizing the way people shop. Online platforms provide convenience, an extensive range of products, and doorstep delivery. However, according to German research firm Koerber, a growing number of e-commerce shoppers (an average of 70%) have reported experiencing delays in their deliveries without any valid justification.… Continue reading The Troubling Reality of Late Deliveries

Leveraging Carrier Performance Data in Negotiating New Contracts with Logistics Providers

In today’s globalized and interconnected world, efficient and reliable logistics services are essential for businesses to thrive. Companies heavily rely on shipping carriers to transport their goods and meet customer expectations. When negotiating new contracts with these parcel delivery providers, having access to comprehensive data on carrier performance, particularly in terms of late shipments, can… Continue reading Leveraging Carrier Performance Data in Negotiating New Contracts with Logistics Providers

Where did my money go?

The pandemic might seem like nothing but a bad dream to some, but for other industries, there’s still a long way back to “normal.” One that has faced significant challenges is the shipping and logistics industry. Carriers that offer shipping services, such as FedEx and UPS, have had to make several adjustments to their services… Continue reading Where did my money go?

A Canada Post worker delivering.

Canada Post CEO Advocates for Daily Delivery Service

In a bold move reflecting the evolving demands of modern consumers, Canada Post’s CEO, Doug Ettinger, recently announced his vision for the future of the country’s primary postal service. Addressing Members of Parliament, Ettinger declared that not only does Canada Post have no plans to reduce its current delivery schedule, but he also envisions expanding… Continue reading Canada Post CEO Advocates for Daily Delivery Service

RefundPros has received nominations in three categories for the Best of Kelowna Awards 2024! It's a moment of immense pride for us, being a Kelowna-based business and recognized locally for our contributions.

RefundPros Nominated in 3 Categories for Best of Kelowna Awards 2024!

Greetings, RefundPros community! We’re thrilled to share some exciting news: RefundPros has received nominations in three categories for the Best of Kelowna Awards 2024! It’s a moment of immense pride for us, being a Kelowna-based business and recognized locally for our contributions. While we’re honored to receive this local recognition, it’s also a testament to… Continue reading RefundPros Nominated in 3 Categories for Best of Kelowna Awards 2024!

Ensuring Smooth Transactions with Canada Post

Ensuring Smooth Transactions with Canada Post

Many retailers rely on trusted partners like Canada Post to deliver their products swiftly and securely to customers across the country. However, life happens, leaving retailers scratching their heads. This is why plenty of retailers have decided to partner with auditing partners so that they don’t miss any refund opportunities and ensure they’re getting all… Continue reading Ensuring Smooth Transactions with Canada Post

Sendle is trying to get Canada Post off the game.

Sendle’s Game-Changing Expansion

In today’s competitive e-commerce landscape, businesses are constantly seeking efficient and reliable shipping solutions to meet customer demands. Traditional postal networks often struggle to keep pace with the growing demands of online retail, leading to delays and frustrations for both businesses and consumers. However, with the recent announcement of its national expansion in Canada, Sendle… Continue reading Sendle’s Game-Changing Expansion

Canada Post Holiday Shipping Deadlines

Holiday Shipping Countdown!

The holiday season is in full swing, and at RefundPros, we understand the excitement of spreading joy through thoughtful gifts and packages. As we gear up for the festivities, it’s crucial to stay ahead of the clock and time is running out for those shipping with Canada Post. Sending gifts within Canada? Keep a close… Continue reading Holiday Shipping Countdown!

Don’t forget to read the small print!

If you’re a retailer and have been shipping or consider shipping through Canada Post, this article is for you.  Sellers might feel attracted to Canada Post, as they are Canada’s no. 1 parcel delivery company, with competitive prices and reliable service. Yet, despite the company having over 6,000 post offices in the country, late shipping… Continue reading Don’t forget to read the small print!