In a welcome move for businesses and consumers alike, FedEx has recently announced the restoration of service guarantees on their 2nd-Day Air Morning service. This decision comes as a breath of fresh air not only for shippers and recipients who rely on the timely and efficient delivery of packages, but also on auditing partners and… Continue reading Reinstatement of Service Guarantees Sparks Optimism
Tag: Refunds
A tale about refunds
Once upon a time, in a bustling city, there was a small but ambitious online retailer named Lily’s Treasures. Lily had always dreamt of turning her passion for unique handcrafted jewelry into a successful business, and her hard work was finally paying off. However, as her customer base grew, so did the complexity of her… Continue reading A tale about refunds
The Troubling Reality of Late Deliveries
In recent years, the popularity of e-commerce has surged dramatically, revolutionizing the way people shop. Online platforms provide convenience, an extensive range of products, and doorstep delivery. However, according to German research firm Koerber, a growing number of e-commerce shoppers (an average of 70%) have reported experiencing delays in their deliveries without any valid justification.… Continue reading The Troubling Reality of Late Deliveries
